All international orders are shipped as GST exempt. The 15% GST component added in New Zealand will be deducted from the price of all products added to the shopping cart, to calculate this divide the New Zealand GST inclusive price by 1.15 to get the GST exclusive price. Our pricing does NOT include any duties/taxes payable in your country or any other possible import charges. You may be liable for extra costs so please check your local rules and regulations prior to ordering from us.
Shipping charges are calculated based on the higher of the actual or volumetric weight of products added to the shopping cart, there is no GST component added to the shipping charge.
If you're planning on ordering multiple items please get in touch with us as we can sometimes package items together to save on the total shipping cost. If we can do this we'd then ask you to place the complete order and we can subsequently refund you any saving on the total shipping cost back to your method of purchase.
In stock items are typically delivered within 1-2 weeks. Please note that tax, customs and/or duty charges may apply and it is your responsibility to pay for these in full.
We won't deliver to a Post Office Box or any address which we deem suspicious. Should you feel that your product doesn't arrive in good condition, please feel free to contact us via email with photos of any damage.
We're not responsible for loss or damage to products that are delivered to an incorrect address.
*Subject to restrictions, we may be unable to ship some manufacturers' products out of New Zealand, we'll let you know promptly after the order is placed.